My Kindle died, for no particular reason, and it was only two years old. I had expected to get five years of use out of it, like a laptop. If e-readers are not designed to last longer than two years, that changes the economics of e-reading for me.
In general I’m disappointed by the reliability of modern-day small electronics. My cell phone has been wretchedly unreliable. The first one, brand new, died after a few months, and was replaced (under warranty) by a refurbished phone that is not nearly as nice as the original and is highly problematic, often locking up or randomly rebooting. Motorola is permanently off my list of companies whose cell phones I will buy in the future.
So do I write Amazon off too? I hate to do it. I like buying books from Amazon. But I treat my possessions with great care and expect them to last. I have never dropped my Kindle (or my cell phone, for that matter). I kept it charged and in its protective leather case, and in a temperature-controlled environment. I like my things to last. It’s partly a financial thing, but it’s also because I don’t want to be wasteful and fill up landfills with my discarded junk.
I’ve been driving the same car, trouble free, for ten years. It’s a Toyota. I’m so pleased with it that when it finally dies I’m almost certain to go out and buy another Toyota.
Why can’t I have this experience with small electronics?
Are there any e-readers out there that are designed to last?